Privacy Notice.

This website is operated by THE PINNACLE TRAVEL GROUP LIMITED, registered in England & Wales, company number 10657119 ("Pinnacle Global", "we", "us"). We are the data controller for personal data collected through this website.

Registered office: [registered office address to be confirmed].

For any question about this notice or about your personal data, contact info@thepinnacle.global.

We only collect personal data that you choose to give us. If you use the contact form, that is your name, email address, your company name where you provide one, the enquiry type you select, and the content of your message.

If you email us directly, we hold the contents of that correspondence and your contact details.

Our hosting provider also processes standard technical server logs (such as IP address, browser type and pages requested) for security and reliability. We do not use this information to identify or profile individual visitors.

We use the information you send us solely to understand and respond to your enquiry, and to maintain the resulting business relationship or correspondence.

Our lawful basis is legitimate interests: responding to enquiries addressed to us and managing our commercial relationships. Where an enquiry leads towards an agreement, we may also process data to take steps at your request before entering into a contract.

We do not use your details for marketing without your separate consent, and this website does not run any marketing or profiling technology.

Your enquiry is routed to the relevant company within the Pinnacle Global portfolio so it can be answered by the right team.

We use service providers acting on our instructions as processors, specifically our website hosting provider and our business email provider. They may only process your data to provide those services to us.

We do not sell personal data, and we do not share it with advertising networks or data brokers. We may disclose data where we are legally required to do so.

We keep enquiry correspondence for as long as needed to answer you and to manage any relationship that follows, and then delete it. Where records must be retained for legal, tax or accounting reasons, we keep them for the period required by law.

Our hosting and email providers may process data on servers located outside the UK and the European Economic Area. Where that happens, the transfer is covered by appropriate safeguards such as UK International Data Transfer Agreements or Standard Contractual Clauses, or by an adequacy decision.

This website is served over encrypted connections, and access to enquiry correspondence is limited to the people within the group who need it in order to respond.

Under UK and EU data protection law you have the right to request access to your personal data, to have inaccurate data corrected, to have data erased, to restrict or object to our processing (including objecting to processing based on legitimate interests), and to receive certain data in a portable format.

To exercise any of these rights, email info@thepinnacle.global. We will respond within one month.

If you are unhappy with how we have handled your data, you can complain to the UK Information Commissioner's Office at ico.org.uk, or to your local supervisory authority in the EEA.

This website does not use analytics, advertising or profiling cookies. See our Cookie Policy for detail.

We may update this notice as our services change. The date at the top of this page shows when it was last revised.